Maintenance
With Comco Technicians in Texas and North Carolina and a partnership with sub-contractors with over 250 trained service technicians across the United States, Comco is committed to providing an unmatched level of service and exceeding our customer’s expectations. We service and repair all makes and models of pneumatic tube systems, transaction drawers, audio/video equipment, safes, vault doors, cash & teller lockers, manual & electronic combination locks, alarm panels, DVRs/NVRs, security cameras, and more. We also offer a bi-yearly or yearly preventive maintenance service to maintain and prevent the downtime of your equipment.
Service Operations Center (SOC)
Our Service Operations Center or SOC is an organizational department that ensures all requests for service are completed from start to finish. They work with technicians to make sure all work is completed quickly and efficiently. Our SOC team optimizes the service experience and meets the SLAs for customer satisfaction. The SOC team minimizes incidents and disruptions that can lead to business downtime.
Tech Support
Staffed by Comco Systems experts, our Tech Support team can provide you with 24/7 support from an in-house support team providing OEM-specific level-2 and level-3 support.
Our onsite lab contains more than 100 pieces of equipment for real-time troubleshooting, and technical specs for all our products are available to service technicians for faster support.
Parts Logistics
Comco Systems delivers parts and accessories for pneumatic delivery systems as well as electronic and physical security products. As a trusted resource for all your products, parts, and accessories, you can be sure that Comco Systems will stand behind any product we sell. No need for aftermarket parts here! Customers and distribution partners, even competitors, prefer to use our parts and products instead of alternatives. Versatile, competitively-priced parts and accessories make us the right and only choice! If you are unfamiliar with our parts or our part numbers, please contact us and ask for technical support.
Project Management
Get the expertise of a collaborative partner that can help you manage full-scale installations or decommissions of special projects and everything in-between. Your dedicated project manager can guide you through key decisions such as site surveys, custom equipment requests, installation, replacements, or upgrades. Our knowledge, industry experience, and availability of technicians to help with your needs mean your project meets all requirements, fast. Your project is managed from start to finish by our project management team who are highly experienced across technology and project types. Talk with our team to learn more about how we can help you make the best decisions for your project.
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